Requesting Articles: InstraSystem Loan (ISL)
IntraSystem Loan (ISL), also known as document delivery, is a service for HCC students, faculty, and staff to request journal, magazine, or newspaper ARTICLES not available from our Library collections.
Please see a Reference Librarian, who will assist you in submitting a document delivery request. You will need to supply the citation for the article you are requesting. At a minimum, please provide the following:
Be advised that not all materials may be requested or available.
- Article Title
- Journal Title
- Date of publication
- Volume and Issue
- Page Numbers (p. - p.)
To request books or media* located at other UH Libraries, please select the "Get This Item" link from the item record in the Hawaii Voyager online catalog. All book requests/transfers must be submitted online.
*Please note that NOT all UH Libraries circulate or lend their media (DVD/VHS).
Faculty: If you would like to borrow media from another UH campus for a classroom showing, it is preferred that you schedule your request directly through Circulation Services at HonCC. You may call, email, or stop by the Circulation Desk in person to make arrangements in advance.
- How long does ISL/document delivery take?
- Digital delivery via UH email takes approximately 1-3 working days (This is dependent on work flow at the requesting and loaning libraries.) Photocopies from hard bound publications or microfilm may take longer.
- Is there a charge?
- Articles of less than 50 pages are free.
For articles over 50 pages, there is a $3.00 charge.
- How do I receive document requests?
- Most requests are delivered electronically. You will receive an email with a PDF attachment or instructions on accessing the article from a "file drop" (access information will be provided). In some cases you may be required to pick up your document at the HCC Library Circulation Counter.
- How will I know when my materials arrive?
- HCC library staff will contact you via your UH email account (or by telephone), so make sure your contact information is up-to-date when requesting materials.