Medical Care

The Health Office does not have a physician or nurse practitioner on staff who can prescribe medications or treatments.

Emergency Care

The basic instructions are as follows:

For life-threatening condition, call 911 immediately. Do not proceed to the Health Office.

• Give specific location (Bldg/Rm #) & road to enter campus.
• Send someone to meet the emergency crew, if possible.
• Call Security at 284-1270 or 271-4836 to guide crew to scene & for further assistance.
• Security will contact Nurse or Mental Health Wellness Counselor depending on emergency.
• If no answer, weekday business hours call 845-9142 (Operations & Maintenance) or the Vice Chancellor of Administrative Services at 294-9123.

An HCC Incident Report [PDF] and/or UH Form 29 [PDF] should be completed and turned in immediately after any emergency to the Vice Chancellor of Administrative Services.

In the event of a serious injury or illness, an ambulance will be called and the client will be taken to the nearest emergency room at the expense of the client.

Complete Instructions on Handling, Documenting and De-briefing of a Campus Emergency

An emergency can be an overwhelmingly stressful situation. These more detailed instructions were developed over time in the post-emergency de-briefing and valuation phase to assist our faculty and staff involved in providing direct assistance in an emergency. From start to finish, these instructions list steps to expediently and efficiently care for the many things that should be addressed or done in an emergency. After each emergency, those involved should review and evaluate what actually happened and whether the written steps need to be edited to augment or clarify our current procedures. Concerns or suggestions arising out of this debriefing process should be forwarded to the Vice Chancellor of Administrative Services (VCAS) and Health Office. The VCAS may be contacted at 845-9123. The Health Office may be contacted via email at hcchlth@hawaii.edu or 845-9282 (voice/text).

Medical Emergencies

In any life-threatening situation, immediately call 911 and request an ambulance. Provide the following information:

1. Exact campus location and directions to nearest entry route:

   Choose from the following:

   1. On-campus sites:
      
      • Main campus, 874 Dillingham Blvd., Building/Room # & Road to enter (select):
        
        • Ewa side of campus - enter Kokea Street driveway
        • Middle of campus - enter parking lot on Dillingham at Alakawa intersection
        • For Dillingham (Diamond Head side) enter driveway across old Cutter Dodge
        • For Bldg 12 & 13 on Diamond Head side-enter from Robello Lane
        • King Street, 879 North King St. (old Fire Station), Room #
        • Automotive (Bldg 43)/Diesel (Bldg 44), 445 Kokea Street, Room #
   2. Off-campus sites:
      
      • Airport Training Center (Aeronautics), 140 Iako Place (off Lagoon Drive.), Room #
      • Kalaeloa - Pacific Aerospace Training Center, 91-1259 Midway Road, Kapolei, Room #
      • Marine Education Training Center, 10 Sand Island Parkway, Room #
2. Description of victim (e.g., name, age, gender)
3. Condition of victim
4. Caller's name and phone number

While awaiting emergency responders:

1. Call Security at 284-1270 or 271-4836. For additional help, weekday business hours call 845-9142 or Vice Chancellor of Administrative Services call 294-9123.
2. Security will notify nurse & mental health counselor depending on type of emergency.
3. Stay with victim.
4. Send someone to meet emergency crew.
5. Have colleague assist in documenting sequence of events such as: time of 911 call, arrival of emergency crew, what was done at the scene, time emergency contact called & arrived, status/destination of injured person, belongings released & to whom, etc.
6. Assess the scene for safety before approaching the victim.
7. If spillage of blood or bodily fluids has occurred, use protective gear (e.g., gloves, goggles, face mask). CPR mask and gloves are available in all campus first aid kits.
8. Assess for unresponsiveness.
9. If a person has fallen, struck his or her head or hurt his or her back or neck, do not attempt to move the person.
10. Initiate first aid or CPR, if trained.
11. Provide privacy & crowd control.
12. Witnesses should remain available to give info to emergency crew.
13. Call emergency contact person designated by victim. Confirm alternate phone numbers should emergency crew or campus need to reach them.
14. Do not engage in unnecessary conversation with the victim. Never discuss who was at fault or who will be responsible for paying medical bills. The cause of the accident will be investigated and any unsafe conditions will be corrected.
15. Complete an HCC Incident Report [PDF] and/or UH Form 29 [PDF] and turn it in immediately after emergency to Vice Chancellor of Administrative Services.
16. Faculty or administrator may consider going to ER to provide or obtain info, assistance and support.

Post-Incident:

1. Nurse & mental health counselor are available to assist.
2. Debriefing--Assess & evaluate actions/ response & what could have been done better.
3. Forward recommendations, to the appropriate parties if needed, as part of the debriefing and assessment process.

Referrals

Anyone with an illness or injury beyond the nurse's scope of practice will be referred to a medical provider. Referrals are made when indicated and expenses incurred are the responsibility of the patient.

No health insurance?

Consider contacting these low-cost clinics and check with them regarding eligibility requirements (no endorsement implied):

• University Health Services at Manoa, 956-8965
• Kalihi-Palama Health Center, 845-1438
• Ke Ola Mamo (for Native Hawaiians), 848-8000
• Kokua Kalihi Valley Health Center (must live in Kalihi Valley), 791-9400
• Ko`olauloa Community Health and Wellness (Kahuku), 293-9216
• Queen Emma Clinic (Info Line), 547-4582
• Waikiki Health Center, 922-4787
• Waianae Comprehensive Coast Health Center, 696-7081
• Waimanalo Health Center, 259-4787

Have health insurance but don't have a doctor?

Contact your health insurance carrier for a listing of participating physicians or clinics to maximize your benefits and save you out-of-pocket expenses. A few are listed (no endorsement implied) to assist you with your search for a convenient medical care provider.

After Hours Medical Care

If you need to contact a health care facility, the following is provided for your convenience.

Area Health Care Providers (website for locations and directions):